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How do I switch from my old bank?

Use the Current Account Switch Service to move everything in 7 working days.

Apex is a participant in the Current Account Switch Service (CASS).

Once your Apex account is open, tap 'Switch to Apex' in the app, enter your old bank's details, and pick a switch date.

Everything — direct debits, standing orders, incoming payments — moves automatically within 7 working days.