Help Center
Account Management

How do I contact Apex support?

Chat with Fin 24/7, or reach a human by email or phone.

The fastest way is in-app chat with Fin, our AI assistant, which is available 24/7 and can handle most requests instantly.

If Fin can't solve it, you'll be handed to a human agent (average wait: under 2 minutes on Plus/Premium, under 10 minutes on Standard).

You can also email hello@apexdigital.example or call 0330 000 0000 for urgent card issues.