Security & Fraud
What should I do if I get a suspicious message claiming to be from Apex?
How to spot impersonation and what to do next.
Apex will never ask you for your passcode, PIN, one-time codes, or ask you to move money to a 'safe account'. If someone does, they're impersonating us.
Ignore the message, don't click any links, and forward suspicious emails to phishing@apexdigital.example.
If you already engaged, freeze your card in the app and contact us straight away.